Vehicle Servicing
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Special Service Offers
0.99% finance Touareg range
Now, for a limited time, you can experience the Touareg with an exclusive 0.99% finance offer - ends 30th September 2025. Enquire today.
5.95% finance on the Transporter Runner
Take advantage of zero deposit and 5.95% finance on a new Transporter Van with Volkswagen Guaranteed Future Value. Plus, enjoy 3 scheduled services now included.
Winter Accessory eShop Giveaway
Buy any winter accessory from the Volkswagen eShop during the month of July and go in the draw to win 1 of 15 winter giveaway packs*.
Choose your nearest service centre
Grey Lynn
Giltrap Volkswagen | Grey Lynn 100 Great North Road, Grey Lynn, Auckland 1021 Email: info@giltrapvolkswagen.co.nz Call: 09 360 3200
Botany
Giltrap Botany | Service Centre Email: info@giltrapbotany.co.nz Call: (09) 265 0336
Volkswagen Service Advantage
Peace of mind comes as standard when you join the Volkswagen family, thanks to Volkswagen Service Advantage. Whether your Volkswagen is brand new or has been handed down through generations, you will always receive genuine care and transparent pricing. Our team of experts will make sure your vehicle is properly maintained and you enjoy worry-free motoring for years to come.
The Pillars of Service Advantage
Crystal-clear pricing
Our intuitive service-cost calculator shows you the up-front and maximum retail price to service popular Volkswagen models at any specified interval. You will find the same transparency and helpful advice from our service advisors. They will help explain any work required so you can be confident that your Volkswagen will be taken care of.
Genuine Parts
With a part to match every model, old and new, our genuine range is manufactured precisely to fit, offering the value and quality you expect. We only use genuine Volkswagen parts which also come with a 2 year factory warranty. Genuine parts are sure to fit, sure to perform, and sure to last.
Certified Technicians
Certified technicians who do this work every day, know what to look for and how to fix it. Equipped with the latest tools and diagnostic equipment, our certified technicians can diagnose a fault and repair it with genuine parts in a timely fashion. With direct access to the factory that built your Volkswagen, code clearing and software updates can be made on the spot.
The extra mile
Our service waiting area is stocked with complimentary tea and coffee, with access to free Wi-Fi. While you enjoy the amenities, your vehicle will enjoy some TLC as well with a complimentary wash and vacuum. If you decide not to wait with us, we do offer the option of a loan car and pick up/drop off services. Please remember to book this in advance!
5Plus Service
Genuine Accessories
Your drive to the beach, off-road adventure or daily commute can be transformed with high quality Volkswagen Genuine Accessories. These are perfectly tuned to your Volkswagen, right down to the finest detail, and are produced in strict compliance with Volkswagen standards. Only then can you be certain that every component will interact in perfect harmony.
Warranties
When you buy a new Volkswagen from an authorised Volkswagen dealership in New Zealand, we'll provide warranty cover to protect you against the repair costs of manufacturing and material defects within the specified warranty period. If your existing warranty is about to expire, or if you haven’t already got a warranty in place, an Extended Warranty with a range of cover options could ensure peace of mind motoring for years to come.
Volkswagen Roadside Assistance
Collision Repair
If your Volkswagen is damaged in an accident, our Approved Collision Repair Network is committed to getting you back on the road with the assurance of Volkswagen's rigid standards for workmanship, quality and integrity.
Windscreen Replacements
Did you know that we can help replace your windscreen? Trust in Giltrap Volkswagen's specialist team to carry out your vehicle's genuine windscreen replacement and have confidence our team will get you back on the road safely.
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