Volkswagen Service Advantage 

Peace of mind comes as standard when you join the Volkswagen family, thanks to Volkswagen Service Advantage. Whether your Volkswagen is brand new or has been handed down through generations, you will always receive genuine care and transparent pricing. Our team of experts will make sure your vehicle is properly maintained and you enjoy worry-free motoring for years to come.

Service Centre Locations

Grey Lynn

Grey Lynn

Giltrap Volkswagen | Grey Lynn 100 Great North Road, Grey Lynn, Auckland 1021 Email: info@giltrapvolkswagen.co.nz  Call: 09 360 3200

Botany

Botany

Giltrap Botany | Service Centre Email: info@giltrapbotany.co.nz Call: (09) 265 0336

The Pillars of Service Advantage

Crystal-clear pricing

Crystal-clear pricing

Our intuitive service-cost calculator shows you the up-front and maximum retail price to service popular Volkswagen models at any specified interval. You will find the same transparency and helpful advice from our service advisors. They will help explain any work required so you can be confident that your Volkswagen will be taken care of.

Genuine Parts

Genuine Parts

With a part to match every model, old and new, our genuine range is manufactured precisely to fit, offering the value and quality you expect. We only use genuine Volkswagen parts which also come with a 2 year factory warranty. Genuine parts are sure to fit, sure to perform, and sure to last.

Certified Technicians

Certified Technicians

Certified technicians who do this work every day, know what to look for and how to fix it. Equipped with the latest tools and diagnostic equipment, our certified technicians can diagnose a fault and repair it with genuine parts in a timely fashion. With direct access to the factory that built your Volkswagen, code clearing and software updates can be made on the spot.

The extra mile

The extra mile

Our service waiting area is stocked with complimentary tea and coffee, with access to free Wi-Fi. While you enjoy the amenities, your vehicle will enjoy some TLC as well with a complimentary wash and vacuum. If you decide not to wait with us, we do offer the option of a loan car and pick up/drop off services. Please remember to book this in advance!

Genuine Accessories

Genuine Accessories

Your drive to the beach, off-road adventure or daily commute can be transformed with high quality Volkswagen Genuine Accessories. These are perfectly tuned to your Volkswagen, right down to the finest detail, and are produced in strict compliance with Volkswagen standards. Only then can you be certain that every component will interact in perfect harmony.

Warranties

Warranties

When you buy a new Volkswagen from an authorised Volkswagen dealership in New Zealand, we'll provide warranty cover to protect you against the repair costs of manufacturing and material defects within the specified warranty period. If your existing warranty is about to expire, or if you haven’t already got a warranty in place, an Extended Warranty with a range of cover options could ensure peace of mind motoring for years to come.

Volkswagen Roadside Assistance

Have a question?

Speak to our service team.